Privacy Statement

This Cork English Academy privacy statement explains the kinds of information we may obtain from or about you as a visitor to our website or as a user of our educational services; how we may use that information (together with information provided offline or via other means); and who we may share that information with.

Each time you access, browse and/or use our website you agree to the following terms. If you do not agree you must cease to use our website. We are not responsible for the content or privacy practices of other websites.

General Statement

Cork English Academy respects your right to privacy and we are committed to complying with applicable data protection and privacy law.

We will only collect personal information about you with your awareness and as described in this policy. Any personal information which you provide to us and/or which we obtain about you, will be kept secure and confidential using appropriate technical measures. We may combine personal information that we collect via one method (for example, our website) with personal information that we collect via another method (for example, your offline interactions with us).

Collection and Use of Your Personal Information

We may collect and process the following data through our website (and combine this with data provided offline through your interactions with us):

• Any information provided by or about you through our website including comment boxes, forms, links, website usage or any other means.
• If any person contacts us via phone, email, post, surveys, through our website or otherwise, we may keep a record of that correspondence.
• Where you purchase any products or services from us, we collect your data in relation to that product or service as set out in this policy and our contract with you for that product or service.

Cork English Academy uses cookies or similar technologies on our website. To find out more see our Cookie Policy below. By using our website, you agree to our use of cookies.

You can opt out at any time by visiting http://www.youronlinechoices.com/ie/your-ad-choices and following the online instructions.

You agree that any data you provide to us will be true, complete and accurate in all respects and you agree to notify us immediately of any changes to it.

We will only collect personal information from or about you which is necessary to: –

• Provide this website to you
• Provide outsourced educational services & related products
• Set up and administer your account as a customer with us
• Contact you for direct marketing purposes, subject to restrictions under the relevant laws, including the right to opt out of such marketing
• Provide you with information relating to our services and to educational services & related Products generally

Retention of Data

We keep your personal data only for as long as necessary for the purposes for which it was collected and to provide you with services, to conduct our legitimate business interests or where otherwise required by law.

Disclosure of Data

Your personal information may also be processed by other organisations on our behalf for the purposes outlined above. We may disclose your information to partners, associates, agents or subcontractors and to possible successors to our business. Some of these parties may reside outside the European Economic Area (which currently comprises the Member states of the European Union plus Norway, Iceland and Liechtenstein). If we do this, your information will be treated to the same standards adopted in Ireland. We may also disclose your information for the prevention and detection of crime and to protect the interests of Cork English Academy or others, or if required to do so by law or other binding request.

User Rights and Access to your Personal Information

Under Data Protection Law you have the right to access, erase or correct information held about you in certain circumstances, and to have some of that data (if held by Cork English Academy) provided to you in a portable form. You have the right to request a copy of any personal information we hold about you.

We will endeavour to comply with such requests within one month, but where any such request is unusually onerous, we may extend that time by a further two months. In fulfilling such a request, we may request a copy of ID to confirm your identity. To make such a request, please write by sending an email to [email protected]

Clients

Where you, as a Data Controller, engage the services of Cork English Academy, we will act as Data Processors on your behalf. In doing so, we will: –

• Only process personal data under the Contract in accordance with your reasonable written instructions and in accordance with applicable Data Protection Legislation
• Adopt appropriate technical and organisational measures against accidental disclosure, loss or destruction of personal data
• Inform you promptly in the event of unauthorised disclosure, loss or destruction of any personal data processed on your behalf
• Refer to you any requests, notices or other communication from data subjects, the Office of the Data Protection Commissioner or any other law enforcement agency relating to personal data processed on your behalf
• Ensure that all Cork English Academy personnel processing personal data are under an obligation of confidentiality
• Make available reasonable information necessary to demonstrate compliance with our Data Protection Obligations
• Make available such information and assistance as is reasonably necessary for you to comply with your obligations to respond to requests for exercising the data subject’s rights, to report personal data breaches and to conduct Data Protection Impact Assessments and Prior Consultation with Data Protection Authorities
• Comply with our obligations to you in respect of sub-processing and Third Country Transfers.
• Delete or return all personal data processed on your behalf, upon the termination of any services provided by us to you

For further information in relation to this please contact our Data Protection Leader [email protected]

Cookie Policy

What are Cookies?
Cookies are very small text files stored on your hard drive. They uniquely identify your computer and allow the website to store information about your session on the website, improve website security and helps to customise your website experience. A unique user identity is created which ensures that you are not required to re-enter login details as you move throughout the website if logged in as a customer.

How Cookies are Used?
Cookies are used to assist in making a website work more efficiently. They are used to remember your preferences, for example; your IP address and the time you first visited the website. When you leave the site and come back to it, this information can be reloaded from your computer thereby generally improving your user experience. By default, this only user for one hour.

We may also use Google Analytics which is a tool that records data about all the users who arrive to the website. The cookies that are used by Google Analytics are detailed on this page.

What types of Cookies are used on www.corkenglishacademy.com?

1. Strictly Necessary Cookies
   These Cookies are essential to enable you to move around corkenglishacademy.com and use its features, such as accessing secure areas of the website.
2. Performance Cookies
   These Cookies collect information about how visitors use corkenglishacademy.com, for instance which pages visitors go to most often, and if they get error messages from web pages. These Cookies don’t collect information that identifies a visitor. All information these Cookies collect is aggregated and therefore anonymous. It is only used to improve how www.corkenglishacademy.com works.
3. Targeting/Advertising Cookies
   corkenglishacademy.com does not use these cookies in any part of our website.

List of Cookies Used on www.corkenglishacademy.com

PHPSESSID: 
The PHPSESSID cookies are created/sent when a user ‘session’ is created. When you enter the site for the first time you are assigned a PHPSESSID cookie. This cookie stores details such as:

• Your IP Address
• The time you arrived on the site
• If you have chosen to hide the cookie message at the bottom of the website.

This session cookie has a timeout that expires if there has been no activity between your computer and the website in excess of one hour. This cookie is reset each time you return to www.corkenglishacademy.com Do data is saved from this cookie.

Google Analytics Related Cookies

__utma: 
This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase. This cookie is what’s called a ‘persistent’ cookie, as in, it is not set to automatically expire unless removed by the user.

‘__utmb’ and ”utmc’: 
The B and C cookies work together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires. You see, __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another page view to happen, and if it doesn’t, it expires.

__utmz:
__utmz keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where you were in the world when you accessed a website. It expires in 6 months. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an E-commerce Transaction.

All Google Analytics information is recorded anonymously and does not provide or share any user-identifiable information, for more information, please see Google’s Privacy Policy.

For more detailed information on cookies, visit www.allaboutcookies.org.